In 2009, EYETCH opened the first Central Alarm Monitoring Center in Lao PDR. Our CMS is manned 24/7 by bilingual agents with over 11 years of experience. In the event of intrusion, fire or other system events, persons listed in the client database are immediately contacted to ensure that events are clearly communicated and appropriate action is taken. Our agents are also able to liaise with local village police to provide armed response when required.